Privacy policy

Last updated: Sep03,2025

At The Tech Square, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store, website, or purchase our products.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and shipping/billing address.

  • Payment Information: Billing details and payment method (processed securely through third-party providers — we do not store full credit card information).

  • Device Information: IP address, browser type, and usage data when you browse our website.

  • Purchase History: Records of the products and services you purchase from us.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase, warranty, or customer support inquiries.

  • Send you promotional offers, if you have opted in.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • Service Providers: With trusted third parties (such as payment processors, shipping carriers, or IT service providers) who help us operate our business.

  • Legal Obligations: If required by law, regulation, or court order.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a Canadian resident, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your information.

  • Withdraw your consent for certain uses (such as marketing emails).

To exercise these rights, please contact us at info@thetechsquare.ca.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website or services means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

The Tech Square
Email: info@thetechsquare.ca
Phone: +1 (647) 657-7777
Address: 13 Fisherman Drive, Unit 7, Brampton, ON L7A 2X9, Canada